Last updated: 05 November 2026
1. Introduction
TensorFarm respects your privacy. This policy explains how we collect, use and protect personal data when you use our website or contact us, in line with applicable UAE data protection law (Federal Decree-Law No. 45 of 2021) and, where applicable, the GDPR.
2. Data we collect
- Contact details you submit (name, email, company, phone)
- Enquiry details and correspondence
- Technical data such as IP address, browser type and usage analytics
3. How we use your data
- To respond to enquiries and provide services
- To manage client relationships and contracts
- To improve and secure our website
- To meet legal and regulatory obligations
4. Legal basis
We process data based on your consent, to perform a contract or take pre-contract steps, our legitimate interests, or legal obligations.
5. Client data in AI engagements
Data shared during engagements is processed only per the client's instructions and the applicable agreement. We do not use client data to train models without explicit written consent.
6. Sharing
We do not sell personal data. We may share it with trusted service providers (e.g., hosting, email) under confidentiality obligations, or where required by law.
7. Retention
We keep personal data only as long as necessary for the purposes above or as required by law.
8. Security
We apply appropriate technical and organizational measures, including encryption, access control and least-privilege principles.
9. Your rights
You may request access, correction, deletion or restriction of your data, or withdraw consent, by contacting us.
10. Cookies
We use essential cookies and, with your consent, analytics cookies. You can manage cookies in your browser settings.
11. Contact
Privacy enquiries: privacy@tensorfarm.com.